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Announcements: Have you received a survey regarding your recent health care visit?

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Have you received a survey regarding your recent health care visit?

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Did you receive a Joint Outpatient Survey (JOES) in the mail? This survey which replaces the Army Provider Level Satisfaction Survey (APLSS), is a single survey for all military treatment facilities across the services. It will combine and standardize methods used to learn about beneficiary healthcare experiences with the goal of making them better.

According to the Defense Health Agency the new survey will have considerable impact on how the MHS delivers health care. Whichever health care system service members, retirees and their Families go to, they will receive the same questionnaire and will be able to relate their experience.
 
When you fill out the survey it helps Lyster know what we're doing welland where we can improve. All positive surveys give us funding, which we use to better provide our beneficiaries care.

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Joint Outpatient Experience Survey Poster.jpg    
Created at 2/9/2018 10:22 AM by Stripling, Jennifer L Ms CIV USA MEDCOM USAAMC
Last modified at 10/3/2018 1:47 PM by Stripling, Jennifer L Ms CIV USA MEDCOM USAAMC