Pharmacy Online Refill
LAHC Pharmacy Formulary.pdf
Medications can make a difference in regaining health and mitigating chronic conditions and your Lyster Army Medical Center pharmacy staff specialize in providing new prescriptions, refills and medication counseling.
Welcome to the Lyster Pharmacy!
The Lyster Army Health Clinic Department of Pharmacy would like to thank our beneficiaries eligible to visit and use our pharmacies. Our commitment to you is nothing less than our best. We continuously strive to and seek to implement new programs that improve both the quantity and quality of our services. We appreciate the opportunity and privilege to serve you. Thank you!
Routine refills are processed by phone. You may call the automated telephone refill system or use the Internet refill system to refill your prescriptions 24 hours a day, seven days a week. Please be sure to have the last four of the sponsor’s social security number and prescription number on hand when using either of the refill systems.
Ordering Your Refills Via The Telephone
Step 1 - Select the site where you want to pick-up your prescriptions
Step 2 - Press 1 for a refill
Step 3 - Enter the last four digits of your sponsor's social security number followed by the pound (#) key
Step 4 - Enter the numeric portion (only) of your presecription number (found in the upper left-hand corner on the prescription label) followed by the pound (#) key
Step 5 - Listen to the message verifying when you prescription will be ready. If you do not hear this portion of the recording, your attempt to refill your prescription by phone was not successful and you will need to start at Step 1 again
Step 6 - Visit the pharmacy you selected during normal duty hours with the ID card of the patient to pick up your prescription(s)
Pharmacy ID Card Policy
It is necessary to provide the military ID card of the patient (if 10 years old or older), or a current copy of the ID card, when obtaining a prescription at any military pharmacy or TRICARE Retail Network Pharmacy to help establish eligibility and authorization. It is permissible for military ID cards to be photocopied (front & back) to assist in eligibility verification and for the purpose of rendering care.